In a series of providing study material to SBI Clerk aspirants. Today I am providing free sample paper for Marketing and Computer section.
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The
desktop contains small graphics called
a)
windows b) logos c) icons
d)
pictures e) None of these
2.
Which
key is used in combination with another key to perform a specific task?
a)
Function b) Control c) Arrow
d)
Space Bar e) None of these
3.
Extension
of a word file in MS-Office-2007 is
a)
.doc b)
.docx c)
.docxs
d)
All the above e)
None of these
4.
What
is Outlook Express?
a)
Scheduler b)
E-mail client c)
Address Book
d)
All the above e)
None of these
5.
In
which of the following topologies, there are n devices in a network and each
device has (n ⎯
1) parts for cables?
a)
Mesh b) Star c)
Ring
d)
Bus e) None of these
6.
Which
of the following items is not used in local area network (LAN)?
a)
Computer b) Modem c) Printer
d)
Cable e)
Connector
7.
When
sending an e-mail, the _________ line describes the content of the message?
a)
To b) CC c) Contents
d)
BCC e) Subject
8.
What
is the keyboard shortcut for creating chart from the selected cell range?
a)
F2 b) F4 c) F8
d)
F10 e) F11
9.
The
power of a spreadsheet lies in its
a)
Cells b) Formulas c)
Labels
d)
Worksheets e) Rows and Coloumns
10. IP address consists of how many
bits?
a)
16 bits b) 8 bits c) 30 bits
d)
36 bits e) None of these
11. Any data or instruction entered
into the memory of a computer is considered as
a)
Storage b) Output c) Input
d)
Information e) None of these
12. In Excel, _________ contains one
or more worksheets.
a)
Template b) Workbook c) Active cell
d)
Label e) None of these
13. What do we call a blinking
indicator that shows you where your next action will happen?
a)
CPU b) Cursor c) Tool bar
d)
Boot e) None of these
14. Applications are often referred
to as
a)
Data file b)
executable files c) System
software
d)
The operating system e)
None of these
15. Who among the following is the
father of ‘C’ programming language?
a)
Dennis Ritchie b) Prof
John Kemeny c) Thomas Kurtz
d)
Bill Gates e)
None of these
16. Which of the following refers to
a small, single-site network?
a)
LAN b) DSL c)
RAM
d)
USB e) CPU
17. Which of the following moves the
cursor one space to the right to put spaces in between words?
a)
Control key b) Space bar c) Printer
d)
Mouse e) None of these
18. Which of the following is a
program which helps create written documents and lets you go back and make
corrections as necessary?
a)
Spreadsheet b)
Personal writer c)
Word printer
d)
Word processor e) None
of these
19. User- programmable terminals that
combine VDT hardware with built-in-microprocessor is/are called
a)
Kips b)
PC c)
Mainframe
d)
Intelligent terminals e) None
of these
20. The storage capacity of a disk
system depends on the bits per inch of track and the tracks per inch of
a)
Cylinder b) Hum c) Cluster
d)
Surface e) None of these
21. Cross-selling covers
a)
Identifying customer needs
b)
Matching the products to customer needs
c)
Convincing the customers of product benefits
d)
Responding to questions and objections of customers
e)
All of these
22. A prospect means
a)
Any customer who walks into the bank
b)
An employee of a bank
c)
A customer who is likely to be interested in bank’s product or service
d)
A depositor of the bank
e)
A borrower of the bank
23. The advantages of telephone
interview are
a)
Relatively low cost per interview
b)
Good for reaching important people who are inaccessible
c)
Securing co-operation which is not always possible
d)
All of these
e)
Only (1) and (2)
24. The best advertisement is
a)
Glow sign boards b) On
internet c) TV, Media
d)
Print Media e) A
satisfied customer
25. Acid test of a brand is
a)
Brand preference b) Brand
awareness c) Brand
acceptability
d)
Brand loyalty e)
Brand equity
26. The creation of Utility “concept
was propounded by”
a)
FE Clark b)
Paul Mazur c) Richard Buskirk
d)
Peter F Drucker e) None
of these
27. “The delivery of standard of
living” concept was propounded by
a)
Richard Buskirk b) Paul
Mazur c) FE Clark
d)
Peter F Drucker e) None
of these
28. “Middlemen are nothing but social
parasites and the sooner they are eliminated the better for society.” This
statement is related to
a)
Advantages of middlemen
b)
Disadvantages caused to consumers due to middlemen
c)
Disadvantages caused to producers
d)
Disadvantages caused to government regulations
e)
None of these
29. A situation in which consumer
purchases are unplanned is called
a)
Irregular demand b)
Unwholesome buying c)
Impulse buying
d)
latent demand e) None
of these
30. The factor(s) which affect(s)
product mix is/are
a)
Changes in market demand
b)
Production capacity
c)
Marketing capacity
d)
All the above
e)
None of these
31. Credit cards are used for
a)
Cash withdrawls
b)
Purchase of air tickets
c)
Purchase of consumable items from retail outlets
d)
All of these
e)
None of these
32. ATMs are
a)
Branches of banks
b)
Manned counter of banks
c)
Unmanned cash dispensers
d)
All of these
e)
None of these
33. Marketing is successful when
a)
Demand exceeds supply
b)
Supply exceeds demand
c)
Exports are heavy and costly
d)
Salesmen are effectively trained
e)
All the above situations
34. In Marketing, market penetration
means
a)
Entering likely purchasers houses
b)
Entering stores and shops
c)
Covering a wide area of the market
d)
All the above
e)
None of these
35. Innovation in marketing helps in
a)
Designing new products
b)
Improving marketing functions
c)
Increasing sales
d)
New methods for increasing prospects
e)
All the above
36. Product mix means
a)
Distributing a mix of products
b)
Collecting ideas to sell better
c)
Satisfying the customers
d)
Bundle of products required by the customer
e)
Various products designed by the company
37. Selling skills are judged by
a)
Number of goods sold
b)
Amount of profit earned
c)
Number of customers converted
d)
All the above
e)
None of these
38. I understand marketing as
a)
Only a process of selling
b)
Meeting human and social needs profitable
c)
Focusing on customers
d)
Focusing only on producing goods/services
e)
Only (2) and (3)
39. For a financial organization like
bank, MIS means
a)
Middle income scheme
b)
Management information system
c)
Management of information & science
d)
Marketing information system
e)
Only (2) and (4)
40. The balance sheet of an
organization gives information regarding
a)
Result of operations for a particular period
b)
The financial position as on a particular date
c)
The operating efficie4ncy of the firm
d)
Financial position during a particular period
e)
The operating health of the firm
Answers:
1.
C
2.
B
3.
B
4.
B
5.
A
6.
B
7.
E
8.
E
9.
B
10. E
11. C
12. B
13. B
14. B
15. A
16. A
17. B
18. D
19. D
20. D
21. E
22. C
23. E
24. E
25. D
26. C
27. B
28. B
29. C
30. D
31. D
32. C
33. A
34. C
35. D
36. E
37. D
38. E
39. B
40. B
